Digitalize your internal processes

“Digital as a springboard”

What is it?

“Start on a solid foundation”

Digitalization is often approached solely from a customer perspective (creating a website, developing a mobile application) without first implementing the necessary internal mechanisms, which leads to an incomplete final experience:

• A website without automated updates,
• A catalog without stock level indications,
• Sending irritating emails that are numerous and not personalized,

While most projects are customer-oriented, your company’s digital strategy must not neglect internal improvements, across all departments and at all levels. More specifically:

• In terms of organization: by using digital methods and tools to improve the company’s efficiency in terms of productivity and commercial performance,
• In terms of human resources: by streamlining the company’s internal organization, through management and governance, focusing on flexibility, agility, collaborative work, while promoting information sharing,
• In terms of skills: The recruitment (internal or external) of your future employees must also take digital into account and prioritize proactivity (being where candidates are).

The solutions and partners promising to help you achieve these goals are numerous and varied. At MeltOne, we offer to help you identify the most relevant ones, and then support you in the preparation and implementation of your transformation projects.

How?

“Simple, effective”

At MeltOne, we help you identify high value-added digital levers, in line with your identity and business strategy. To do this, we use a proven and pragmatic methodology that can be summarized in 3 steps:

1. Collection: Conducting interviews with general management, the information systems department, and operational staff, with the aim of:
   • Understanding the company’s culture and strategy,
   • Identifying the main areas and themes (improving brand awareness, launching a new distribution channel, etc.) concerned by digitalization,
2. Exchange: Facilitating workshops to present and deepen the strategy behind each theme identified during the collection, with the aim of:
   • Identifying and quantifying digitalization opportunities,
   • Establishing a list of publishers covering these types of needs,
3. Synthesis: Providing all elements of a master plan, i.e., all recommendations, points of attention, and conclusions formulated during the workshops. Presenting them in oral and written form.

Key success factors:

• Taking the necessary step back and synthesizing needs,
• Finding the right technical and functional balance,
  • Involving operational teams close to the field and aware of business objectives,
  • Involving IT teams to keep technical constraints in mind.

Why MeltOne?

The privileged relationship we maintain with publishers allows us to continuously stay at the forefront of technological innovations and offer you certified consultants on the best solutions on the market.
MeltOne experts have a dual role: functional and technical. This allows them to present best practices, provide relevant answers, and challenge you throughout the project.
Proximity is the key word in our collaboration model. Our consultants support you through all phases of your projects – from design to deployment of your solution – positioning themselves as true partners.

To learn more, contact us at jsaccona@meltone.com