Cas client
THOM Europe – Tableau
i – Context
With more than 1,000 points of sale, THOM Europe is the leader in jewelry distribution in France (#1 in the top 3 countries, #3 in Germany).
THOM Europe operates in 4 countries:
- France and Belgium,
- Italy and Germany, following the acquisition of distribution networks in these two countries.
The group aimed to continue its growth by focusing on the following 3 development axes:
- Acquisitions, the most recent being the Italian Stroili point-of-sale network,
- Strengthening eCommerce activities and multi-channel synergies,
- The development of a franchise business (currently testing) aimed at recruiting independent jewelers.
THOM Europe’s IT system was primarily based on the Horizon ERP, developed in 2000 by the THOM Group’s IT department. This ERP has now reached its limits in terms of integrating the group’s new activities; for example, the Italian Stroili network could not be integrated and has maintained its own IT system.
In 2018, THOM launched an ERP transformation project. Within this framework, it also became necessary to modernize its reporting tools.
ii – Client Challenges
Define the target data model to progressively deploy all operational reports in Tableau:
- Purchasing,
- Commerce,
- Sales,
- Offer,
- CRM,
- Finance
A two-stage semi-agile approach:
- Requirement scoping and modeling: business interviews, collection and synthesis of requirements, gap identification, and target data modeling
- Agile implementation and deployment: creation of reports in Tableau and batch deployment, prioritizing the most mature business areas that generate the most added value
Dedicated MeltOne team:
- 1 Functional Expert specialized by domain to challenge business requirements
- 1 Data Architect to define the target data model and anticipate technical constraints
- 3 Data Consultants for report creation
iii – Results
Successful progressive deployment of all THOM operational reports.
The firm’s expertise and cross-functional vision. MeltOne intervened in all areas of THOM’s transformation project: ERP, EPM, and Data, showcasing its three main service offerings.
Testimonial
“THOM presented MeltOne with an ambitious challenge: to deploy a data solution in an environment undergoing full transformation. We had to anticipate modeling changes and propose the appropriate schedule to deliver maximum value with minimum rework at the target. This was made possible by the cross-functional SAP / Anaplan / Tableau expertise of the MeltOne teams.”
Camille Maurice, D&A Director at MeltOne
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